Independent resource. complaints.chat is not affiliated with, endorsed by, or sponsored by any company referenced on this site. We aggregate publicly available contact information for the official complaint channels of each company.
Better Business Bureau (BBB)
What they handle: Almost any business, US and Canada. Mediation rather than enforcement.
The BBB forwards complaints to the company and asks for a response. Companies often respond because BBB ratings are publicly visible. Not a government agency.
File a complaint with the Better Business Bureau (BBB)[ AdSense slot — add adsense_id and ad slot to enable ]
Before filing
- Try to resolve the issue with the company first — most regulators ask whether you have done this.
- Have your account number, dates, dollar amounts, and copies of correspondence ready.
- Be specific and factual. Stick to what happened, what you were told, and what you want.
Companies frequently complained about in this regulator's jurisdiction
- Comcast (Xfinity) — Telecom & Internet
- Spectrum (Charter) — Telecom & Internet
- Verizon — Telecom & Internet
- AT&T — Telecom & Internet
- T-Mobile — Telecom & Internet
- Cox Communications — Telecom & Internet
- Wells Fargo — Banking
- Bank of America — Banking
- Chase (JPMorgan Chase) — Banking
- Capital One — Banking
- PayPal — Payments
- Venmo — Payments
- Cash App — Payments
- American Airlines — Airlines
- Delta Air Lines — Airlines
- United Airlines — Airlines
- Southwest Airlines — Airlines
- Spirit Airlines — Airlines
- Amazon — Retail & E-commerce
- Walmart — Retail & E-commerce
- Target — Retail & E-commerce
- Best Buy — Retail & E-commerce
- Apple — Tech & Software
- Google — Tech & Software
- Microsoft — Tech & Software
- Netflix — Streaming & Subscriptions
- Spotify — Streaming & Subscriptions
- GEICO — Insurance
- State Farm — Insurance
- Progressive — Insurance
- Allstate — Insurance
- FedEx — Shipping & Delivery
- UPS (United Parcel Service) — Shipping & Delivery
- Uber — Gig & Ride-share
- Lyft — Gig & Ride-share
- DoorDash — Gig & Ride-share
- Airbnb — Travel & Hospitality
- Ticketmaster — Tickets & Events
Other regulators
- Consumer Financial Protection Bureau (CFPB)
- Federal Communications Commission (FCC)
- Federal Trade Commission (FTC)
- U.S. Department of Transportation (DOT)
- State Attorney General
- Small Claims Court
- American Arbitration Association (AAA)
complaints.chat is not affiliated with the Better Business Bureau (BBB). Verify the official complaint URL on the regulator's own site before filing.