About complaints.chat
complaints.chat is an independent directory of the official complaint and refund channels for major US companies. We do not host user complaints, we do not investigate companies, and we are not affiliated with any company listed on the site.
What we do
For each company, we publish two pages:
- How to file a complaint with [Company] — the official channels, the regulators with jurisdiction, and the typical procedure.
- How to get a refund from [Company] — the steps and channels for requesting a refund.
We also publish guides for each major regulator (CFPB, FCC, FTC, DOT, BBB, state attorneys general) and for alternative dispute resolution (small claims, AAA arbitration).
What we do not do
- We do not host user-submitted complaints, reviews, or accusations.
- We do not investigate companies or publish factual claims about specific incidents.
- We are not lawyers and we do not provide legal advice.
- We are not affiliated with, endorsed by, or sponsored by any company on this site. All trademarks belong to their respective owners.
How we make money
We may earn a commission when readers click links to legal services or other affiliate partners, and we display ads via Google AdSense. Advertising and affiliate revenue does not affect what we publish — the regulator and contact information on every page is based on each company's and agency's own public materials.
Corrections and contact
If any contact information on the site is outdated, please contact us. We respond to legitimate correction requests promptly.
For DMCA / copyright concerns, see our DMCA page.