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Federal Communications Commission (FCC)
What they handle: Phone (wireless and landline), internet service, TV/cable, robocalls, billing disputes with telecom providers.
The FCC forwards your complaint to the carrier and requires a response. The FCC also tracks patterns to identify systemic issues.
File a complaint with the Federal Communications Commission (FCC)[ AdSense slot — add adsense_id and ad slot to enable ]
Before filing
- Try to resolve the issue with the company first — most regulators ask whether you have done this.
- Have your account number, dates, dollar amounts, and copies of correspondence ready.
- Be specific and factual. Stick to what happened, what you were told, and what you want.
Companies frequently complained about in this regulator's jurisdiction
- Comcast (Xfinity) — Telecom & Internet
- Spectrum (Charter) — Telecom & Internet
- Verizon — Telecom & Internet
- AT&T — Telecom & Internet
- T-Mobile — Telecom & Internet
- Cox Communications — Telecom & Internet
Other regulators
- Consumer Financial Protection Bureau (CFPB)
- Federal Trade Commission (FTC)
- U.S. Department of Transportation (DOT)
- Better Business Bureau (BBB)
- State Attorney General
- Small Claims Court
- American Arbitration Association (AAA)
complaints.chat is not affiliated with the Federal Communications Commission (FCC). Verify the official complaint URL on the regulator's own site before filing.