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American Arbitration Association (AAA)
What they handle: Required by many consumer contracts (cellular, banking, ride-share). Filing fee is typically $200 for consumers.
Most consumer contracts now include mandatory arbitration clauses. AAA is the most common administrator. Companies usually pay the bulk of the cost.
File a complaint with the American Arbitration Association (AAA)[ AdSense slot — add adsense_id and ad slot to enable ]
Before filing
- Try to resolve the issue with the company first — most regulators ask whether you have done this.
- Have your account number, dates, dollar amounts, and copies of correspondence ready.
- Be specific and factual. Stick to what happened, what you were told, and what you want.
Companies frequently complained about in this regulator's jurisdiction
Other regulators
- Consumer Financial Protection Bureau (CFPB)
- Federal Communications Commission (FCC)
- Federal Trade Commission (FTC)
- U.S. Department of Transportation (DOT)
- Better Business Bureau (BBB)
- State Attorney General
- Small Claims Court
complaints.chat is not affiliated with the American Arbitration Association (AAA). Verify the official complaint URL on the regulator's own site before filing.